Contents
What is Responsible Gaming
Responsible gaming means enjoying betting and casino games as entertainment while staying in control. At 55f111, we believe every player should make informed choices about how much time and money they spend. Gambling should never be a way to earn money or escape problems—it's a form of entertainment that carries risk.
We are committed to providing a safe, transparent gaming environment. Our platform includes tools, limits, and resources to help you play within your means and maintain healthy habits. If you ever feel your gaming is becoming a problem, we make it easy to take a break or close your account.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Watch for these warning signs in yourself or someone you know:
- Spending more time and money than intended – gambling longer or wagering higher amounts than planned.
- Chasing losses – trying to recover lost money by betting more.
- Borrowing to gamble – using loans, credit, or money meant for bills to fund gaming.
- Neglecting responsibilities – missing work, school, or family commitments due to gambling.
- Hiding your activity – keeping gambling secret from family or friends.
- Feeling anxious or irritable without gambling – needing to gamble to feel okay.
- Failed attempts to stop – repeatedly trying and failing to cut back or quit.
If any of these apply to you, reach out for support immediately. The sooner you act, the easier it is to regain control.
Our Control Tools
55f111 provides practical, player-controlled tools built into your account. You can access these anytime through your account settings without needing to contact support—though we're always here if you have questions.
Session Time Limits
Set a maximum duration for each gaming session. When your time is up, you'll be logged out automatically. This helps prevent extended play sessions that can lead to overspending.
Spending Limits
Define a daily or weekly budget for deposits and losses. Once you reach your limit, you cannot deposit or place bets until the period resets. These limits are enforced at the account level and cannot be immediately overridden.
Reality Check Notifications
After extended play, we send you a pop-up message showing your time spent and money wagered. This gives you a moment to pause and reassess before continuing.
Deposit & Loss Limits
55f111 lets you set personal deposit and loss limits tailored to your situation. These controls are designed to help you stick to a budget:
Daily Deposit Limit
Cap the total amount you can deposit in a single day. Useful for preventing impulsive large deposits.
Weekly Deposit Limit
Set a rolling weekly maximum. Spreads your gaming budget across the entire week rather than one big session.
Monthly Deposit Limit
Control your overall monthly spending. Aligns with your salary or budget cycle.
Loss Limit
Set a maximum amount you're willing to lose in a day, week, or month. Once reached, play stops until the period resets.
You can adjust these limits in your account dashboard. Changes take effect immediately for new limits or at the end of the current period for increases.
Self-Exclusion & Account Closure
If you need a break from gambling, 55f111 offers two options:
Temporary Self-Exclusion
Exclude yourself for a set period: 24 hours, 7 days, 14 days, 30 days, or up to 6 months. Your account will be locked, and you cannot log in, deposit, or place bets. This period is firm—you cannot access your account early, even if you request it. After the period ends, your account automatically reopens. Funds in your account remain untouched and available when you return.
Permanent Account Closure
If you decide gambling is not for you, request permanent closure. Your account will be permanently deactivated. You cannot reopen it. All remaining funds will be withdrawn to your registered payment method within 5 business days. Closing your account is irreversible—think carefully before choosing this option.
Both options can be activated through your account settings under "Responsible Gaming" or by emailing [email protected] with your request. We do not ask for explanation—your choice is respected immediately.
Getting Help
If you're struggling with gambling habits, professional help is available and confidential:
Reach Out Today
Speaking to someone is the first step to regaining control. Counselors, therapists, and peer support groups are trained to help without judgment.
55f111 Support Team
Our 24/7 support team can help you set limits, activate self-exclusion, or point you to local resources. Contact us anytime at [email protected] or via live chat in your account.
Self-Exclusion Registries
Register with multi-operator self-exclusion programs to be blocked from multiple gaming sites simultaneously. This adds an extra layer of protection.
Local Support Resources
Bangladesh has services dedicated to problem gambling support:
- National Mental Health Institute (NMHI) – Offers counseling and treatment for addiction-related issues. Call during business hours for referrals.
- Narcotics Control Board (NCB) – Provides awareness and rehabilitation services. Helpline available for consultation.
- Amar Griho Foundation – NGO offering free counseling and support groups for behavioral addictions, including gambling.
- Befrienders Bangladesh – Crisis support and counseling via phone or online chat. Available 24/7 for emotional support.
- Local GP or Hospital – Any public or private hospital in Bangladesh can refer you to addiction specialists.
These services are confidential, often free or low-cost, and designed specifically for people in Bangladesh. Don't wait—reach out if you need support.
Remember: Gaming should be fun. If it stops being fun or feels out of control, it's time to take action. 55f111 is here to support you. Whether you need tools, a break, or resources, we're just an email or chat away.